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  • Songiri Well, PabuBari, Didu Sipahiyon, Bikaner
  • 8440844111
Home » Terms & Conditions

Terms & Conditions

Welcome to Goodwill Enterprises, your trusted partner in AC servicing in Bikaner. Before availing of our services, please read through the following terms and conditions carefully:

1. Service Scope:

  • Goodwill Enterprises offers comprehensive AC servicing, including cleaning, maintenance, repair, and installation of air conditioning systems.
  • Our services cover residential, commercial, and industrial sectors within Bikaner and its surrounding areas.

2. Service Charges:

  • Service charges vary based on the type of service required, the complexity of the job, and the condition of the AC unit.
  • A detailed quotation will be provided upon inspection of the AC unit, outlining the breakdown of costs for transparency.

3. Appointment Scheduling:

  • Customers are required to schedule service appointments in advance through our website, phone, or email.
  • We strive to accommodate appointments at the earliest convenience, subject to availability.

4. Cancellation and Rescheduling:

  • To cancel or reschedule an appointment, customers must notify Goodwill Enterprises at least 24 hours in advance.
  • Failure to provide sufficient notice may result in a cancellation fee.

5. Payment Terms:

  • Payment for services rendered is due upon completion.
  • We accept cash, bank transfers, and major credit cards.
  • Invoices will be provided upon request.

6. Warranty:

  • Goodwill Enterprises provides a warranty on all parts and labor associated with our services.
  • The duration and coverage of the warranty may vary depending on the nature of the service provided.
  • Any issues covered under warranty will be addressed promptly and free of charge.

7. Customer Responsibilities:

  • Customers are responsible for providing clear access to the AC unit for servicing purposes.
  • Any valuable or sensitive items near the AC unit should be removed or secured before the service appointment.

8. Liability:

  • While every effort is made to ensure the quality and reliability of our services, Goodwill Enterprises shall not be held liable for any damages or losses arising from the use or misuse of the serviced AC unit.
  • Customers are encouraged to report any concerns or issues regarding our services promptly for resolution.

9. Compliance:

  • Goodwill Enterprises adheres to all relevant safety regulations and industry standards in the provision of AC servicing.
  • Our technicians are trained and certified to perform their duties competently and professionally.

10. Feedback and Complaints:

  • We welcome feedback from our customers and use it to continually improve our services.
  • In the event of any complaints or dissatisfaction, customers are encouraged to contact us directly for resolution.

By availing of our services, customers agree to abide by the above terms and conditions outlined by Goodwill Enterprises. We are committed to providing reliable and efficient AC servicing solutions to enhance the comfort and well-being of our valued customers in Bikaner.