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  • Songiri Well, PabuBari, Didu Sipahiyon, Bikaner
  • 8440844422
Home » Refund Policy

Refund Policy

Our refund policy for AC services offers a 7-day window for refund requests. If you’re unsatisfied, notify us within 7 days of service completion for a full refund. We prioritize customer satisfaction and aim to resolve any concerns promptly. Contact us for assistance.

At Goodwill Enterprises, we are committed to providing excellent AC services to our customers in Bikaner. Should you find our services unsatisfactory or encounter any issues necessitating a refund, please familiarize yourself with our refund policy outlined below:

1. Eligibility for Refunds:

  • Refunds are applicable when customers have made payments for services that were not performed to their satisfaction.
  • Customers may also be eligible for refunds in cases of overpayment or billing inaccuracies.

2. Initiating a Refund Request:

  • To request a refund, customers must promptly contact Goodwill Enterprises through our provided communication channels: phone, email, or in-person visit.
  • The refund request must include specific details regarding the service provided, reasons for dissatisfaction, and any supporting documentation if available.

3. Refund Approval Process:

  • Refunds are subject to approval by Goodwill Enterprises’ management, contingent upon a thorough assessment of the circumstances surrounding the request.
  • Our management team will review refund requests diligently and make determinations based on the individual merits of each case.

4. Method of Refund:

  • Refunds will be issued using the original payment method employed by the customer.
  • For payments made via credit card, refunds will be credited back to the same credit card account.
  • Cash or bank transfer payments will be refunded accordingly.

5. Refund Processing Timeframe:

  • The timeframe for refund processing may vary depending on the payment method and financial institution procedures.
  • Customers can anticipate receiving refunds within a reasonable timeframe subsequent to the approval of the refund request.

6. Non-Refundable Items:

  • Certain items or services may be designated as non-refundable, including consultation fees, diagnostic charges, or emergency service fees.
  • Customers will be informed in advance if any portion of the payment is non-refundable.

7. Dispute Resolution:

  • In the event of any disputes concerning refunds, we encourage customers to engage directly with Goodwill Enterprises’ management for resolution.
  • We are dedicated to addressing customer concerns promptly and finding equitable solutions whenever possible.

8. Modifications to Refund Policy:

  • Goodwill Enterprises retains the right to modify or update the refund policy as deemed necessary.
  • Any adjustments to the refund policy will be communicated to customers through our website, email, or other appropriate channels.

Our refund policy underscores our commitment to transparency and fairness in our interactions with customers. We value your trust and satisfaction and are committed to resolving any refund-related issues promptly and efficiently.